1.Please contact with relevant supporting materials, such as product videos, pictures, etc., for reasons.


2.When we receive your request, we will check the order information and product issues, we will respond to your return instructions after inspection.   
3.Ship your package to the designated address provided by the customer support and provide us with the return documents in accordance with our return instructions.
4.When we receive your package and check it, your return is complete. Your money will be returned to your payment card within 1-7 working days (depending on the processing time of your bank)


1.All return requests must be initiated within 45 days your package has been delivered.

2.All items must be returned in their original condition with all tags. 

3.For some reason, if you receive a defective product from our website, please must be reported back to us within 48 hours from the time of delivery. Please inspect your items carefully upon receiving it, it is your responsibility to check within the time span and notify us of any problem. Before contacting us, please ensure that the following items are included in your email for quick completion:Order number and use mailbox, The image/video of the defective item clearly shows the problem at hand detailed description of the problems faced by the product please send the above information to and we will respond to you within 72 hours. For defective items or "Dead on Arrivals" (DOA ), we will resend items and you don't need to pay any fee. we will do WHATEVER it takes to make sure you are 100% satisfied with your purchase.


4.For some reason you are not very satisfied with this purchase, please contact our customer service email According to the information provided by the customer service, send your items to the address of the instruction, when we receive the package, we will refund the money to the account or credit card with which your payment method. Please note, due to different transportation policies, you need to consult your local transportation department for specific shipping costs. We are unable to provide you with shipping costs for returns. Please understand. If you have other requirements, please contact us as soon as possible.

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