We accept returns of eligible standard items within 30 days of delivery. To start a return, you can contact us at service@creatfunny.com before returning any item. Once your return request has been approved, we will provide the applicable return address and return instructions.

Return Eligibility

To qualify for a return, the item must be:

1. Unused and in its original condition
2. Complete with all included parts and accessories
3.Returned in its original packaging, or otherwise packaged securely to prevent damage
4. A standard, non-customized product

Items returned without prior authorization may not be accepted.

Return Shipping

For returns caused by a change of mind, incorrect size selection, color preference, or other non-quality-related reasons, the customer is responsible for return shipping costs.

Original shipping charges and any expedited shipping charges are non-refundable, except where required by applicable law or where the return results from our error.

Damaged, Defective, or Incorrect Items

Please inspect your order after delivery and contact us as soon as possible if the item arrives damaged, defective, incomplete, or incorrect.

Please include clear photos of the item, packaging, and shipping label when available. After reviewing the issue, we may offer a replacement, repair, replacement parts, partial refund, full refund, or return instructions, depending on the circumstances.

Non-Returnable Items

The following items are generally not eligible for return:

• Customized or personalized products
• Made-to-order products with customer-requested modifications
• Products that have been used, installed, altered, washed, damaged, or assembled incorrectly
• Clearance or final-sale items clearly marked as non-returnable before purchase
• Gift cards

This exclusion does not affect your rights where an item arrives damaged, defective, incorrect, or materially different from its description.

Refunds

Approved refunds are normally issued within 10 business days after the returned item has been received and inspected. Additional processing time may be required by your bank or payment provider.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union Customers

Customers in the European Union may have a statutory right to withdraw from eligible online purchases within 14 days of receiving the goods. Customized or clearly personalized products may be exempt from this right where permitted by applicable law.

EU customers should contact us at service@creatfunny.com to submit a withdrawal request and receive return instructions.