CHECKOUT HELP

How to Use a Discount Code

Have a code ready? Follow the guide for your device and confirm the saving before you complete checkout.

Apply Your Code on Desktop

On a computer, the discount field appears in the order summary on the right side of checkout.

Add Items to Your Cart

Choose your items, select any required options, and continue to checkout.

Find the Code Field

Look for the discount code field in the order summary on the right.

Enter and Apply

Enter the code exactly as shown, then select Apply.

Check Your Updated Total

Confirm that the code, saving, and updated total all appear.

The checkout preview shows where the field appears. Your checkout details may differ.

Apply Your Code on Mobile

The discount field may be hidden inside the order summary at the top of checkout.

Continue to Checkout

Review your cart and proceed when you are ready.

Open the Order Summary

Tap Show order summary. If it says Hide, it is already open.

Enter Your Discount Code

Type the code and select the arrow or Apply beside it.

Confirm the Discount

Check the discount line and the updated total before payment.

The field sits inside Order Summary

Your Discount Is Applied When...

Look for these three details before completing checkout.

The code appears

Your code is visible in the order summary.

A discount line is shown

The saving appears as a separate amount.

The total has changed

The updated total reflects the saving.

Having Trouble?

A code can fail for several simple reasons. Check the offer details and the message shown at checkout.

TAG

Entered Exactly as Shown

Check the spelling and remove any spaces before or after the code. Letters and numbers must match the offer.

CHECK

Offer Requirements

Some offers require a minimum purchase or apply only to selected items, destinations, or customers.

CHECK

Offer Validity

The promotion may have expired or reached its permitted usage limit.

CHECK

Combination and Previous Use

Some offers cannot be combined with another discount or may be limited to one use per customer.

Good to Know Before You Order

Discount terms can vary between promotions. The individual offer is always the most specific source.

Apply before payment

Enter your code and confirm the updated total before placing your order.

Offer terms may vary

Valid dates, minimum purchase amounts, eligible products, and usage limits may apply.

Product exclusions

Selected products, collections, or order types may not be included.

Shipping offers are separate

Product discounts reduce shipping costs only when the offer specifically includes shipping.

Combination rules

Some codes cannot be used with another code or an automatic promotion.

No cash value

Discount codes cannot be exchanged for cash or extended after expiration unless the offer says otherwise.

Frequently Asked Questions

Quick answers for the most common discount questions.

Enter it in the "Discount code or gift card" field during checkout. On mobile, open the order summary first.

Some offers cannot be combined with another code or an automatic promotion. Checkout will show whether the current order accepts the additional code.

Check that the code was entered exactly as shown and that the order meets the offer requirements. Confirm the discount line and updated total before payment.

Only when the offer specifically includes shipping. Product discounts and shipping offers have separate terms.

Still Need Help?

Contact us before placing your order. Include the code, a screenshot of the checkout message, the products in your cart, and your checkout email.

Contact Support
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